Job Description

We are looking for an experienced Senior IT Professional seeking an opportunity to make a difference. A bright and agile mind, breathing SLAs and team performance KPIs, a sharp eye on missing documentation and process gaps. A dedicated and inspiring technological leader, standing for their team and making it shine.

Responsibilities

• Maintain catalog of hardware and software per office locations (Toronto and India) and for remote workers of the offices
• Manage license purchases, installations, upgrades, and configurations for staff hardware and software
• Manage contracts with vendors engaged for on-site operational support
• Interoperate with security partners for installation and functionality of on-site security systems
• Interoperate with IT networking to ensure on-site connectivity including monitoring the network, diagnosing problems and taking corrective measures
• Interoperate with office managers to ensure corresponding seats and equipment are available for in-office staff
• Interoperate with helpdesk and security for digital and physical access control
• Interoperate with IT leadership for contracts and subscriptions management
• Control cost and budget for hardware and software issued to staff
• Other opportunities as assigned

Requirements

• +5 years of procurement and contracting
• +5 years of digital asset management

Skills & Experience

• Proven experience in IT operations management
• Proven experience with IT on-site operations
• Proven experience with software licenses and subscriptions procurement and lifecycle management
• Knowledge of data protection operations and legislations.
• Talent in dealing with teams of widely varying skill and engagement level
• Clear sight of the future through challenges of today
• Never afraid to recognize a mistake, and keep moving forward
• Hunger for always learning more!