Webware Service Commitment - Coronavirus (COVID-19) Pandemic

By Cory York | | Tagged Announcements, Webware updates

Dear valued customers,
 
In light of the escalating situation regarding coronavirus (COVID-19) pandemic Webware is taking various steps to manage and respond to the evolving circumstances around this pandemic, while following the guidance of local health agencies who are monitoring the COVID-19 pandemic.
 
In order to assist in the prevention of further spread of the virus, Webware is currently undertaking social distancing measures to ensure the safety of our employees and continuity in service to our customers through employing a ‘work from home’ strategy. 
 
Webware will strive to ensure that these measures cause little to no disruption in expected service levels, but ask for your patience as we transition into this temporary working arrangement.
 
The team at Webware also requests that our customers and partners look to see how they can be good corporate citizens going above and beyond to assist your customers and partners to the best of your ability in these challenging times.
 

View a message from Cory York, CEO & Co-founder - Webware

At Webware our greatest asset is our people and in an effort to be of greater assistance to our customers, we are going to unleash the power of our people through the COVID Support Hotline.
 
In the last 24 hours we have established a 24 hour/7 day a week hotline for Webware customers who may require assistance during this time. If the service can be performed over the phone or internet, we are here to help. 
 
Whether it’s arranging a doctor’s appointment, getting updates on the Covid virus in your area or waiting on hold to change travel arrangements we are here to assist. If you have any questions or require our assistance, please feel free to reach out to covid19@webware.io or on our Toll Free Support Line at 1.844.WEBWARE ext. 5
 
As circumstances evolve, please know that Webware is doing everything we can to manage and respond to the COVID-19 pandemic, with the safety of our employees, customers and partners in mind. At Webware our goal is not only to deliver the same level of great service that our customers have become accustomed to, but to go above and beyond to assist you.