ORM SERVICES

Webware has the expertise to build & maintain a credible online reputation

ORM SERVICES - Webware has the expertise to build & maintain a credible online reputation ORM SERVICES - Webware has the expertise to build & maintain a credible online reputation
ORM SERVICES

Webware has the expertise to build & maintain a credible online reputation

Are online reviews hurting your business?

Helping you generate high-quality leads by managing your online presence.

As more consumers turn to online to consider products and make purchases, having a positive online reputation will play a critical role in who they purchase from.

Whether seeing what is available, comparing options, or ready to purchase a majority of customers will check your business's product and services reviews online before making a buying decision. Companies that demonstrate evidence of delivering exceptional service experiences stand to earn customer’s trust and their business.

WHY ONLINE REVIEWS & REPUTATION MANAGEMENT IS IMPORTANT

REVIEWS AND CUSTOMER BEHAVIOUR
64%

Trust online search engines the most when researching a business

77%

Of consumers think that reviews older than three months aren't relevant

online-reviews
REVIEWS AND LOCAL BUSINESS

Positive reviews make

73%

of consumers trust a local business more

97%

Of consumers read online reviews for local businesses in 2017, with 12% looking everyday

No idea of your business's online reputation? Take a couple of minutes to provide us with some basis information and we will send the results to your inbox.

Webware’s tools and expertise in creating, curating, and managing your business’s online reputation are unique to the digital marketing solutions landscape.

Webware works with our customers to establish a foundation for brand credibility that develops trust, and encourages customer loyalty. Our team also monitors and controls all reviews for your business online.

Our focus is to ensure a positive online reputation for your business. The Webware solution takes control of your reputation and establishes trust in your business.

Online Reputation Management has never been this easy

Take control of your reputation

What Webware ORM Services Provide

  • Notification of every review posted
  • Access to all reviews via a single platform
  • Solicit and receive more positive reviews and endorsements
  • Simplified and quick management of reviews across multiple sites
  • Ongoing curation of your online credibility with our experts

ORM Strategy Benefits

Commitment

Immediately make a distinctive impression on customers and prospects  

Experience

Separate your company from the competitors through peer credibility

Transparency

Establish your company as the trusted ‘go-to’ source

Accountability

Shorten the consideration-to-buy timeframe

85% of consumers trust online reviews as much as personal recommendations

“Reviews are the third-highest contributing factor for Google’s local search results.”

  • Managing Negative Reviews

    Minimize the impact of negative reviews

    Webware makes sure that when you get a negative review on digital platforms, it’s treated on time and in the best possible way so that it doesn’t affect your brand’s reputation.

    Webware constantly scans the internet looking for mentions of your company. When negative reviews appear, Webware’s experts use an established framework to work to quickly remedy this situation to minimize the effect these reviews can have on your credibility.

    • 30% of consumers say they positively judge a business which publicly responds to online reviews
    • 8/10 Internet users in the US say that the negative information read online made them change their minds about a purchasing decision.
  • Increasing Positive Reviews

    Get your advocates working for you

    Webware experts work with you to constantly solicit and manage reviews of your business.  In addition, we manage the badges and signages from directories and review sites that include mention of your website. The Webware Team’s goal is to ensure that when a prospective client is considering your company that a quick check of your online credibility reveals that your customer base is vocal advocates for your business.

    • 74% of people who see customer reviews on a business website say they would contact the business

85%

Of consumers trust online reviews as much as personal recommendations

90%

Trust online recommendations from people they know

70%

Trust opinions of unknown users they have never met