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Top 5 Reasons Why Customer Satisfaction is Astonishingly Important

By Sara Cabral | | Tagged eCommerce Resources

Most owners of online stores typically run extensive promotions and marketing campaigns to capitalise on the festive season at the end of the year, and watch with delight as their sales volume soars. You are likely one of them. Now that you have set up your promotions and campaigns for the peak shopping season, it’s time to focus on another equally important element for success - Customer Satisfaction! If you had any reason to won…

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Get your Online Store to show on Google Search Results

By Sara Cabral | | Tagged eCommerce Resources

After you get your business online, the first thing you’ll likely want is to have people find it. One way to do this is advertising and marketing, for sure.  But one critical (and free) step you should do right away -- once your website is ready and optimized for SEO -- is to index your site with Google, so that people can find your site through search.  Think for a minute about how you shop online. You search for the produ…

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Tools for Marketing Analytics at your Fingertips!

By Urvi Shah | | Tagged Marketing your online store

We have talked about why online businesses need Marketing Analytics and what kind of data to look for in Marketing Analytics. Now, let’s look at some specific tools that you can use to gain insight into the performance of your website as well as marketing campaigns. 1) Google Analytics Google Analytics is one of the best website analytics tools, and it’s free! You can gain insight into many different parameters related to us…

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No Pain No Gain: No Longer True for Building A Website

By Urvi Shah | | Tagged Starting an Online business

‘No Pain, No Gain’ seems to be the way things go for everything in life, whether it’s a fitness program or even an online business. No matter what it is we want to achieve, we have to endure a painful ordeal to get it, right? Let’s look at all the hassles you will have to go through (or already have gone through) when you want to build an ecommerce store and/or take your business online. PAIN #1: Finding the righ…

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Using Marketing Analytics to Make The Right Decisions

By Urvi Shah | | Tagged Marketing your online store

Our recent blog post took a look at why you need marketing analytics and how it can help you streamline your marketing efforts. Here, we’ll explore what kind of data you need to study and how it can guide your marketing decisions. Let’s consider what kind of data you need to mine from marketing analytics. Website Performance: What to Track You will have visitors coming to your online store from many different places, like…

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10 Tips on Writing Content for your Blog

By Urvi Shah | | Tagged eCommerce Resources

So you have decided to start a company blog on your online store/ website to drive more traffic, promote your business and engage your target audience. But what should you write on your blog? What kind of content is considered appropriate for a business blog? And, how to create content that will benefit your brand as well as your bottom-line in the long run? Here are 10 ideas on what to post on your company blog: 1. Tell your Story: Peo…

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Top 10 Reasons Why Your Online Store Needs a Blog

By Sara Cabral | | Tagged Marketing your online store

Do you have an online store? Then, you need a blog! Blogging is one of the most critical channels available to your business to attract new audiences, engage them, retain them, create brand loyalty, and in the long run, make your business profitable and successful. If you were looking for one good reason to start a blog for your online store, we give you 10! 1. No-Pressure Communication: Your website needs to sell your products your ads…

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Top 5 Ways to Promote your Online Business Offline

By Urvi Shah | | Tagged Marketing your online store

So, you have set up your online store. And you are keen to spread the word and have more and more people find out about your online store. Apart from online advertising and marketing, is there anything else you can do to promote your online store? Of course! Here are the top 5 ways you can promote your online store offline: 1. Printed Stationary Add your online store URL on all your printed materials. Like visiting cards, your letter…

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Top 5 Reasons why Marketing Analytics is Critical to your Success

By Urvi Shah | | Tagged Marketing your online store

Marketing Analytics? What it is? Why do you need to pay any attention to it? It’s not as if online sellers are not already bombarded with enough jargon to make their heads spin! Simply put, Marketing Analytics is analyzing the results of your marketing campaigns. You may be marketing your online store through various online channels like Facebook marketing, Google advertising, blogging, email marketing, etc. Marketing Analytics helps…

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5 Basic Tips on Getting the Right Content for your Facebook Page

By Urvi Shah | | Tagged Marketing your online store

If you have an online business and are like most, you’ve also set up a Facebook Page to promote your business on social media. Setting up the Page is easy, but knowing what to post there is the hard part.  Do you see posts “go viral” on Facebook and want to know what to post on your own Page that can get the same level of exposure? Do you see other Pages get hundreds of ‘Likes’ for each and every post and…

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Step-by-Step Guide to Promoting your Business on Facebook

By Urvi Shah | | Tagged Marketing your online store

So you’ve created a Facebook Page for your business, and now what? You might be thinking, how does this translate into getting more sales on my website? What do I do with this page? How can I get more “likes” and more engagement with my “fans”? Facebook offers some great tools to help you get more out of your page.  By just putting a fraction of your marketing budget towards the following actions, you sho…

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Top 5 Ways to Personalise your Online Store to Create a Brand Identity

By Urvi Shah | | Tagged Marketing your online store

So you have decided to set up an online store! Congratulations and welcome to the world of ecommerce! Have you stopped to think about how you will personalize your online store to reflect your business? In other words, have you considered the importance of creating a brand identity? Why does Brand Identity Matter? In today’s world, where comparison-shopping is a norm and consumers are likely to look any many different online store…

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New Webware Features!

By Cory York | | Tagged Webware updates

Since our release of Webware 2 in February, we’ve gotten so much great positive feedback on our new platform. We’ve also received requests for even more features from our customers, and we’re listening! Our team of developers are hard at work improving our platform and adding features.  Here are some new features that we’ve recently implemented. Photo Uploader Enhancements Now it’s easy to uplo…

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5 Ways Customer Registration Adds To Your Profits

By Urvi Shah | | Tagged Marketing your online store

What is the best way to ensure that the bottom line of your online store goes from strength to strength? Why, make sure that you build customer loyalty! If a solid chunk of your revenues comes from the same customers giving you repeat business over and over again, then all the new customers you add over time only help in increasing your profits! Let’s look at how you can ensure brand loyalty by using one simple tool: Customer Registr…

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9 Simple Steps to Making Loyalty Rewards Programs Work

By Sara Cabral | | Tagged eCommerce Resources

If you’ve already started your online store, you have probably learned that it takes some effort and money to acquire a new customer. So how does one KEEP a customer, get him or her to return often, and even better, spread the word about your store to others? Needless to say, a customer’s experience with your store, the products you have on offer and your pricing are big factors in driving repeat purchase. But there is one more…

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Be Inspired: Cory York, CEO of Webware tells his story

By Sara Cabral | | Tagged Press, Webware team

Cory York, CEO Webware tell his inspiring story of ambition, determination and success against all odds. Read and be inspired! http://yourstory.com/2013/06/from-ice-hockey-in-canda-to-selling-books-door-to-door-in-india-to-setting-up-a-mini-incubator-goa-based-entrepreneur-cory-york/

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Quick Results Marketing: 3 Reasons Why You Should be Advertising on Google Display Network

By Sara Cabral | | Tagged Marketing your online store

In one of our earlier posts in the Quick Results Marketing series, we talked about how you can place your ads right in front of potential customers when they are searching on Google. In this post, we talk about reaching your target audience while they’re browsing the web and visiting other websites that may be relevant to your products or service. The combination of the right audience, the right website, and a powerful advertising messa…

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Do's and Don'ts of E-mail Marketing

By Urvi Shah | | Tagged Marketing your online store

In this third post in the “Quick Results Marketing” series, we discuss and provide some pointers to be successful with email marketing. A recent article in McKinsey Insights shows that e-mail remains a significantly more effective way to acquire customers than social media – nearly 40 times that of Facebook and Twitter combined. The DO’s of E-mail Marketing So first off, DO create an email marketing campa…

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Quick Results Marketing: Cast your Net in the Search Stream

By Sara Cabral | | Tagged Marketing your online store

This is our first article in the "Quick Results Marketing" series, which, as the name suggests, will cover marketing tools that start delivering results (usually traffic or sales) within a short turnaround time. If you want to jump-start your online business, these are the marketing tactics for you. Search Engine Marketing with Google AdWords Whether they’re in the browsing stage or even the buying stage, shoppers use se…

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Do-It-Yourself SEO

By Urvi Shah | | Tagged Marketing your online store, Starting an Online business

Search engines like Google are the primary way in which your web site gets found by customers and interested parties. So, helping search engines find you is absolutely critical to your ability to build traffic to your site. The process of getting search engines to notice your site and report it in the search results is called Search Engine Optimisation, or SEO for short. SEO is everything to do with managing how well and how high up you ap…

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Webware Goes Mobile

By Cory York | | Tagged Webware updates

Mobile internet is a big trend we are seeing today, especially in Asia where computers are a luxury. Webware is taking mobile very seriously! Today we are announcing our first major step towards becoming a mobile-first product company. A few days ago, our core dev team pushed our mobile upgrade live! This is a hugely important landmark that we’ve been working towards for over a year. With the newest Webware release, here'…

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Marketing your Online Store: For Every Budget

By Urvi Shah | | Tagged Marketing your online store

Every businessperson knows the importance of marketing. As soon as you put up a signboard or print your visiting cards you have started marketing your business. But what next? And what is the best way for an online store to market itself? Here’s the no-jargon quick guide to online marketing. We’ll get into more depth on each of the marketing channels in future posts. In the infographic below which we call the “Wheel of Market…

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Start your online business…Now!

By Cory York | | Tagged Starting an Online business

So many people out there have exciting business ideas, but they have one thing in common – they are new to doing business online. And naturally there are a lot of questions about how to get started. So if you have ever thought about going online with your own store but were not sure how to do it, read on. 1.Think about what you want to sell online. It can be anything. Your business idea could be conventional or unusual ... Maybe y…

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